Privacy Policy | QuentoAI — Client Acquisition

1. Introduction

At QuentoAI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or inquire about our client acquisition and marketing services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

Personal identifiers such as name, email address, phone number, and company information when you contact us
Business information including business type, monthly revenue range, and service interests for qualification purposes
Usage data including IP address, browser type, operating system, and pages visited
Cookies and tracking technologies that collect information about your browsing activities
Information you provide when completing contact forms or subscribing to our newsletter

3. How We Use Your Information

We may use the information we collect about you to:

Provide, maintain, and improve our website and marketing services
Process and respond to your inquiries about our client acquisition services
Qualify leads and determine if our services are a good fit for your business
Communicate with you about our services, consultations, and relevant updates
Analyze website usage and trends to enhance user experience
Protect against, identify, and prevent fraud and other illegal activities
Comply with legal obligations and enforce our terms of service

4. Contact Form Information

When you submit our contact form, we collect information to understand your business and qualification criteria. Here's how we handle this information:

Your information is stored securely in our database and Google Sheets for lead management
We send automated confirmation emails to you and notification emails to our team
We may contact you via email or phone (if provided) to discuss your inquiry
Your information is used solely for business purposes and is not sold to third parties
If you consent to SMS and marketing communications, we may send you relevant updates about our services

5. Information Sharing and Disclosure

We may share your personal information with:

Service providers and business partners who perform services on our behalf
Legal authorities when required by law or to protect our rights
In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities for analytics and user experience purposes. You can control cookies through your browser settings and our Cookie Policy, available at www.quentoai.com/cookie-policy.

7. Microsoft Clarity and Behavioral Analytics

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information in certain circumstances
Restriction of processing of your personal information
Data portability to transfer your information to another service
Objection to certain processing activities

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We take steps to ensure adequate safeguards are in place to protect your information.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@quentoai.com.